1. Responsible for the overall coordination of the quality control department; 2. Responsible for supervising the improvement of the service quality of the whole network; 3. Responsible for the supervision and risk control of various abnormalities, and establish a patrol system for the outlets; 4. Responsible for the performance appraisal of relevant personnel, as well as the approval and control of relevant assessment rewards and punishments; 5. Assist the director of the network management center to handle daily work and advancement of various tasks; 6. Responsible for the audit of the price and expense of the agent and order the rectification; 7. Responsible for the control of the offline scanning frequency of the whole station; Bachelor degree or above. More than 5 years of quality control related work experience; Have experience in leading a team.Strong data analysis skills.Careful, conscientious and innovative, able to put forward innovation and improvement plans according to the current situation. |