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JOBPURPOSE MandarinspeakingCustomerSales&ServiceAgent Areyoulookingforajobwhereyoucangrowprofessionallyandbuildyourcareerinamultinationalairline?Ifyoulovetravelling,interactingwithcustomersandcolleaguesfromacrosstheEmiratesnetwork,thereareopportunitiesforyou. Emiratesistheworld’slargestinternationalairline,withanetworkthatspansover160destinationsin85countries.WearecurrentlylookingforaCustomerSalesandServiceProfessionalstojoinourmulticulturalteaminDubai. JobOutline -BethevoiceofEmiratesandensurethehigheststandardofcustomerserviceisdeliveredtoEmiratescustomersbyprovidinginformationaboutourproductsandservices. -Identifycustomerneedsthroughrapportbuilding,activelyseekingoutsalesopportunitiesandpromotingallEmiratesrelatedproducts. -IssueEmiratesticketstocustomersensuringtheirrequestismetandtoofferthemtailormadetravelsolutions. -ActivelyenhanceEmiratesrevenueearningsbypromotingadditionalservicesofferedbythecompanyanditspartners. QUALIFICATIONS&EXPERIENCE Requirements&Skills: -FluencyinEnglishandMandarin. -Customerandsalesorientationtoprovideexcellentserviceandcloseanysalesopportunity. -Goodlisteningandcommunicationskills -PCbasedskillstooperateWindowspackage(MicrosoftWord/Excel/E-mail). -Abilitytoworkinamultipleshiftenvironment Experiencerequired: -ExperienceinContactCentres/CustomerService/Hospitalityindustrypreferred |
